Mi Plata Shipping & Delivery
1. Order Processing
We strive to process and ship all orders within 48 hours of receiving them. During peak seasons, processing times may take longer. We will keep you informed via email if there are any delays with your order.
2. Packaging
our Mi Plata treasures are carefully packaged for a safe and hygienic journey to your doorstep. Each item is securely wrapped in protective materials, ensuring it arrives in pristine condition.
3. Shipping Partner
We currently partner with Shipway for domestic deliveries within India. We prioritize using reliable and secure partners to ensure your order arrives safely.
4. Shipping Options
We offer a variety of shipping options to suit your needs and budget
● Standard Shipping: Our most economical option, with estimated delivery times, as mentioned above. (Free on orders above ₹ 1799)
● Express Shipping: Get your order faster with expedited delivery within 3 days (subject to product availability). This option comes with an additional cost of ₹125
5. Delivery estimates
The estimated delivery times shown at checkout are provided by our courier partners and are based on standard service levels. Please note that these are estimates, and actual delivery times may vary depending on factors beyond our control, such as weather or customs delays.
6. International Shipping
We ship across India! For international orders, please reach out to our customer support team using the contact details in the Contact Us section. We are here to help!
7. Handling incorrect Shipping
To ensure prompt delivery, please double-check your shipping information during checkout. In case of incorrect or incomplete shipping details provided by the customer, we may contact you for verification. A re-shipping fee may apply in such instances.
8. Handling incorrect Shipping
To ensure prompt delivery, please double-check your shipping information during checkout. In case of incorrect or incomplete shipping details provided by the customer, we may contact you for verification. A re-shipping fee may apply in such instances.
9. Tracking Your Order
10. Our Promise
Mi Plata is committed to getting your order to you safely and securely. In the unlikely event that your package is lost or damaged during transit, please contact us immediately and we will work to resolve the issue as quickly as possible.
11. Contact Us
If you have any questions about our shipping and delivery policies, please do not hesitate to contact our customer service team at care@miplata.in
Brand Story: Mi Plata: A Celebration of Resilience, a Reflection of Hope
Meaning "my silver" in Spanish, Mi Plata emphasizes the deeply personal essence infused in every creation. Every piece of sterling silver jewellery that leaves our workshop narrates a tale of resilience and renewal. The idea born from a profound journey, Mi Plata embodies the spirit of overcoming obstacles and discovering purpose in life's trials.