Shipping & Delivery

Order Processing

We strive to process and ship all orders within 48 hours of receiving them. During peak seasons, processing times may take longer. We will keep you informed via email if there are any delays with your order.

Packaging

Your Mi Plata treasures are carefully packaged for a safe and hygienic journey to your doorstep. Each item is securely wrapped in protective materials, ensuring it arrives in pristine condition.

Shipping Partners

We currently partner with Shipway for domestic deliveries within India. We prioritize using reliable and secure partners to ensure your order arrives safely.

Shipping Options

Standard Shipping: Estimated delivery times are shown at checkout. Free on orders of ₹2,500 and above. Orders below ₹2,500 have a flat shipping charge of ₹150.

Delivery Estimates

The estimated delivery times shown at checkout are provided by our courier partners and are based on standard service levels. Please note that these are estimates, and actual delivery times may vary depending on factors beyond our control, such as weather or customs delays.

International Shipping

We ship across India! For international orders, please reach out to our customer support team using the contact details in the Contact Us section. We are here to help!

Handling Incorrect Shipping Details

To ensure prompt delivery, please double-check your shipping information during checkout. In case of incorrect or incomplete shipping details provided by the customer, we may contact you for verification. A re-shipping fee may apply in such instances.

Tracking Your Order

Once your order ships, you will receive a notification email with a tracking number. You can use this number to track the progress of your delivery on the courier company's website.

Our Promise

Mi Plata is committed to getting your order to you safely and securely. In the unlikely event that your package is lost or damaged during transit, please contact us immediately and we will work to resolve the issue as quickly as possible.

Contact Us

If you have any questions about our shipping and delivery policies, please do not hesitate to contact our customer service team at caremiplata@gmail.com