Shipping policy

MI PLATA Shipping & Delivery Policy

Last updated: 31 October 2026

1. Delivery coverage

We deliver across India, subject to courier serviceability for your delivery PIN code.

For international delivery enquiries, contact caremiplata@gmail.com before placing an order.

2. Order processing

We aim to process and dispatch orders within 48 hours of receiving your order.

Processing may take longer during festivals, sale periods or other periods of high demand. We will communicate any significant delays.

3. Shipping charges

Standard shipping: Free on orders of ₹2,500 and above.
Orders below ₹2,500: A flat shipping charge of ₹150 applies.

Please review the shipping method, applicable charges and final order total before completing your purchase.

4. Estimated delivery times

After dispatch:

Standard delivery: Typically 3–7 business days.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location, courier operations, public holidays, weather or other circumstances beyond our control.

5. Order tracking

Once your order is dispatched, we will share a tracking reference or link through the contact details provided with your order.

Tracking information may take some time to update after the parcel is handed to the courier.

6. Delivery details

Please ensure that your delivery address, PIN code and telephone number are complete and accurate.

If you need to correct your delivery details, contact us immediately. Changes may not be possible after dispatch.

If you miss a delivery attempt, follow the courier’s notification or contact us for assistance. Redelivery options depend on the courier.

7. Packaging and damaged parcels

We inspect each product before dispatch and pack it carefully to help protect it during transit.

You must record a clear, continuous unboxing video, starting with the sealed parcel and visible shipping label, and continuing through opening the package and inspecting the jewellery.

If your item arrives damaged or incorrect, contact caremiplata@gmail.com within 7 days of delivery with your order number, the video and clear photographs of the item and packaging. Retain all packaging while we investigate.

Without an unboxing video, we cannot accept a return or damage claim.

Please refer to our Return & Refund Policy for further information.